岗位职责
1. 管理学生注册和考勤记录，维护准确数据并处理相关文件和发票。
2. 与家长、教师和外部供应商沟通，提供专业服务和支持。
3. 监督学生行为和健康安全，协助学院市场营销和宣传活动。
4. 收集和分析反馈课程意见，制定改进策略和提出建议。
5. 协助夏令营的注册和运营，并根据需要支持其他职责。

岗位要求
1.2年以上工作经验，教育行业背景优先
2.大学本科，英语六级，能用英文口头书面沟通
3.熟练的办公软件操作能力，数据处理能力
4.积极向上，负责，灵活沟通和处理能力

福利待遇：
1. 五险一金，额外的补充商业医保（子女可用）；
2. 年假20天，中外节假日，双休，不调休；
3. 免费午餐，免费员工班车；
4. 年轻有活力的团队，国际化工作环境，节日礼物，人文关怀；

KEY RESPONSIBILITIES:
• Manage registration preparation termly and update the list of pupils at any time and manage accurate data for registrants and attendance records.
• Maintain accurate data for system templates, registration numbers, attendance, calendar and schedule.
• Procurement of materials and processing invoices.
• Coordinate with teachers to ensure the timely distribution of learning materials and resources.
• Maintain polite and professional communication with parents via phone calls and emails in a timely manner.
• Daily email sending to related staff in a timely manner.
• Receive drop-in visitors and parents.
• Managing DingTalk groups and regularly sending course feedback to parents.
• Take photos and videos from the Academy and editing them.
• Managing customer service (surveys) termly and ensuring that all paperwork for the Academy is properly prepared, including but not limited to risk assessments and parental consent forms.
• Implement surveys to collect relevant data to enhance service quality and produce reports as required
• During the course period, check the quality of the classroom and handle emergencies.
• Pick up and drop off students and supervise the behaviour of students and vendors.
• Develop and implement strategies to improve student engagement and academic performance.
• Deal with Academy emergencies such as pupils' lateness, pupils’ behaviour etc.
• Monitor and evaluate the effectiveness of the curriculum and make recommendations for improvements where necessary.
• Gather and analyse feedback from students, parents and teachers to improve academy services.
• Deal with Academy cancellations due to bad weather and illness and handle matters related to cancellations by the academy due to special circumstances, and record and process refund-related issues.
• Communicate with Finance and be responsible for the accuracy of the academy.
• Assist with summer camp registration and operation.
• Coordinate with external partners and organisations for student enrichment programs and activities.
• Provide support for students with special educational needs and liaise with relevant services and professionals.
• Implement and oversee health and safety compliance within the academy.
• Assist in the development and execution of marketing and promotional campaigns for the academy.
• Assist in the organisation of events involving the Academy.
• Support the line manager with projects and tasks when required.
• Other duties appropriate to the scope and grading of the post as may be required from time to time.